Bt Plumbing Co

Walter was amazing! We recently moved and had never dealt with a well before. I was a bit confused about the tanks in my basement. He serviced our filtration system and ensured it was working properly, explaining everything clearly so I could understand. While he was working on that, I mentioned our water heater, which had started to leak. He suggested we replace it and provided a very fair quote. I scheduled an appointment for the installation, and he arrived promptly, switching it out in no time. I would definitely recommend Walter for any plumbing needs. He has a great attitude and is a pleasure to chat with. It doesn't get better than this!

I was really pleased with my experience with Santiago from Bt Plumbing Co. I reached out on a Saturday morning about some problems with my water heater. He spent a good amount of time on the phone, gathering details and clearly explaining what might be going on. Santiago came to my house on a Sunday afternoon, just an hour after I called. He inspected the water heater at no charge and laid out my options thoroughly. He was very professional, offered a fair price for the work, and made sure to explain everything he was doing while also giving me tips on how to save money down the line. I will definitely be contacting him for any plumbing work I need in the future.

Curtis and Jerome from Bt Plumbing Co. arrived to examine some issues we had with a couple of toilets and a sink faucet. They conducted a comprehensive analysis of the problems and determined the necessary solutions. The toilets were fixable, but based on Curtis's advice, I opted to replace them, considering they were dated back to the 1950's. I also decided to replace the faucet after Curtis and Jerome spent roughly an hour attempting to repair it. They came back the following week to install the new toilets and faucet, and also upgraded some of my shut off valves, as per my request. Both Curtis and Jerome were friendly and professional. They welcomed me to watch them at work, and they patiently explained their process. Their punctuality, cleanliness, and respect were commendable throughout their service. I couldn't have asked for a better experience. Should I encounter any more plumbing issues, I won't hesitate to call on them again in Simi Valley.

Dealing with plumbing issues can be a real hassle for me. I cannot recommend enough the services of Curtis from Bt Plumbing Co. His exceptional customer service and prompt responses never fail to impress me. Curtis has a way of dissipating all the stress with his composed attitude and innovative solutions. He has completed multiple projects for me, consistently showing his honesty, fairness, and professionalism. His quick responses and punctuality never cease to amaze me! Even when I contacted him for a non-urgent matter, he arrived in less than 10 minutes to rectify my problem. I would strongly suggest that Bt Plumbing Co. consider rewarding Curtis for his outstanding performance. I appreciate the excellent work, as always.

Curtis and Blake from the team were both friendly and professional, with prices that are just what you'd anticipate from a plumbing service. They arranged an appointment swiftly, promptly arrived, and did outstanding work unclogging my sink drains. They were extremely considerate about cleanliness, even putting booties over their shoes to avoid tracking dirt into the house. The cost was precisely what they had quoted me before their visit. I was quite pleased with their service. While I hope I won't require plumbing services in the near future, if I do, I won't hesitate to call upon this team again.

I required a plumber to fix a dripping pipe. Blake from Elias & Sons Plumbing & HVAC swiftly responded and was at my Simi Valley property even after business hours. In just a short time, he replaced the pipe and successfully resolved the leak. His professionalism was impressive and he was absolutely pleasant to interact with. Under the new management, Elias & Sons Plumbing & HVAC are now offering great service. I will without doubt engage their services in the future.

frank was fantastic. he showed up to look at our new tankless water heater that was giving us trouble, and he could assist us in figuring out what was wrong. during his visit, frank pointed out several plumbing-related mistakes that were made, which could cause our warranty to be null and void if not fixed. afterwards, he put everything down in a report for me so i could bring it back to my contractor to fix the errors. i wouldn't think twice about calling on their services again. absolutely thrilled with the fast service, all their knowledge, and pleasant attitude. five stars without a doubt.

After reaching out about my malfunctioning water heater, Curtis showed up in just half an hour. He swiftly identified what was wrong and presented me with a variety of solutions, including the time and cost for each, all of which could be done that same day. Curtis patiently answered all my queries and we agreed on the optimal solution - installing a new water heater. He completed the task as quickly as he could, remaining at my Simi Valley home long enough to ensure that the new water heater was functioning perfectly and every aspect of the installation was done right. He walked me through each step of the process, and always sought my approval before making a minor, low-cost adjustment to the initial plan. Curtis made a point to leave my home even cleaner than when he arrived, and the final bill was almost exactly what was initially quoted. I'm a very pleased customer and will absolutely call on them for any future plumbing needs.